Full-time firefighter. Former infantry soldier. Mental health worker for emergency services since 2014. Founder of Code One Support.
Rick Moore has been a full-time firefighter for over 10 years. Before that, he served as an infantry soldier with operational deployments both internationally and domestically. Since 2014, he has worked with emergency service members as a mental health worker in grief and loss, relationship, and trauma settings.
He has sat with first responders after the worst jobs — across fire, police, and emergency services. Not as a psychologist. Not as a clinician. As a peer. As someone who has been to the same jobs, driven home with the same weight, and understands what it costs to do this work long-term.
Code One Support was built because the tools that help first responders survive this job long-term shouldn't only exist inside a clinical setting. Most people who need support don't need a therapist. They need a framework, a structure, and someone who understands the job to have built it.
That's what Code One Support is.
"I kept watching people walk away from hard jobs with nothing. No structure, no support, no framework. And I knew — from experiencing those same jobs — that the absence of that has a cost. It accumulates. And eventually it shows up somewhere."
Rick Moore
Firefighter · Ex-Army · Trauma & Grief Peer Support
Rick speaks for fire services, police, ambulance, and emergency management organisations — and for corporate, leadership, and high-performance teams who need the same lessons applied to their context. The content is practical, peer-voiced, and drawn from real operational experience.
How leaders maintain clarity, control, and effective decision-making in high-stakes situations. Drawn from emergency services command structures.
Practical techniques to mentally switch off, recover, and prevent stress from carrying into life outside of work. Built for people who can't easily leave the job behind.
Understanding burnout, cumulative stress, and the long-term impact of sustained pressure on individuals and teams.
Lessons from emergency services command structures on leading, communicating, and performing under pressure.
Practical tools for individuals and teams after hard jobs — built around the realities of shift work and operational culture. For first responder organisations.
Building cultures where people actually look after each other — practical, not performative. For emergency services and high-performance teams alike.
Available as
Keynote · Workshop · Leadership Teams · Wellbeing Programs · Corporate · Executive Teams · First Responder Organisations
For speaking enquiries, brigade and department sessions, and organisational training programs — reach out directly.
Speaking & Training EnquiriesCode One Support is non-clinical and peer-voiced by design. It is not a charity. It is not a clinical service. It is a direct, experience-backed resource built by someone who has been inside the system — as a responder, as a peer support practitioner, and as someone who has sat in the debrief room after the worst jobs.
The audience is first responders and their families — firefighters, paramedics, police, EMTs, and emergency service volunteers, paid and unpaid, across English-speaking countries.
Code One Support exists to give first responders and their families access to honest, peer-voiced support — outside of clinical settings, free from corporate language, and built around the realities of the work rather than assumptions about it.
The Code One Debrief